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Overview

Overview

In last month’s webinar we outlined the importance of having in-place policies and procedures to help manage risk when confronted with Workplace Violence and threatening behaviors from troubled taxpayers, strangers, or employees. This webinar will look at Crisis Management in more detail when it comes to Pre-Incident plan development and preparation. We will discuss in broader detail of risk assessment for all-risk exposures. We will outline the need for assessing your organization readiness to manage such events. Crisis management is broadly defined as an organization’s pre-established activities and guidelines for preparing and responding to significant catastrophic events or incidents (i.e., fires, earthquakes, severe storms, workplace violence, bomb threats, acts of terrorism, etc.) in a safe and effective manner.

A successful crisis management plan incorporates organizational programs such as emergency response, disaster recovery, risk management, communications and business continuity, among others. In addition, crisis management is about developing an organization’s capability to react flexibly and thus be able to make the prompt and necessary decisions when a crisis happens.

 

Reasons Organizations Fail to Properly Plan

1. Denying that it can happen: “It cannot happen here” attitude.
2. Being reluctant to make crisis preparedness a priority: Competing priorities are allowed to subvert efforts at vital preparedness.
3. Remaining unaware of risks inherent to the organization: Without a comprehensive foreseeable risk analysis conducted throughout the organization’s operations, the full range of risks is not highlighted.
4. Ignoring warning signs: Organization’s often fail to critically analyze their own histories or the disaster experiences of others in their industry or locale.
5. Relying on weak, outdated, untested plans: Unless your crisis plan has been thoroughly constructed and tested, it will not effectively protect your organization in a real crisis.

Objectives:

• Review the steps to assessing your organization
• Identify and determine proper approaches to proper planning
• Look at specific situations that can cause organizational disruption

Additional Information:

• First time users must register for EIA TV. Please see this flier for instructions.
• Upon log in, the webcast can be found either through the SPOTLIGHT section of the environment or via the SEARCH tool.
• Questions, please contact Ian Chadwick at ichadwick@csac-eia.org

Need More Info or Help?
We hope you can join us. Feel free to contact Ian Chadwick for more details.

Phone: 916-850-7300
Email: ichadwick@csac-eia.org